Where does the name The Rusty Parrot come from?
That is a story that needs to be told in person by a member of the Harrison family. We encourage you to ask any team member and Brandon or Ron Harrison will happily share the real story with you.
What is your cancellation policy?
Reservations must be cancelled 14 days prior to arrival to avoid 100% of total stay penalty fee. Non-refundable payment is required 14 days before arrival. We are unable to make exceptions for weather, flight issues, or unforeseen circumstances. Trip insurance is strongly recommended.
Are pets allowed in the hotel?
We are strictly a pet-free property and do not allow animals on the premises, with the exception of certified service animals.
Are the restaurant and spa actually part of the hotel?
Yes! Every part of us is owned and run by the Harrison family. The attention to detail that exists in the choice of your bedding goes into the treatments in the spa and the dining experience at the Wild Sage. We personally test every experience you will have to ensure the memories you make will be exceptional.
What is the difference between Jackson and Jackson Hole?
Jackson is the town where the hotel is located; Jackson Hole refers to the entire valley. Dining and shopping happen in the town of Jackson, while outdoor adventures span the valley and the nearby national parks.
What’s it like to live in Jackson?
Our guests frequently consider relocating here. The community offers stunning natural beauty, a strong local culture, and accommodates a wide range of lifestyles — from long-established residents to those who prefer living as close to the outdoors as possible.
Do you have room service?
If a lazy morning or a quiet dinner is more your speed then we would love to bring your meal to your room. Any time the restaurant is open we will bring your order up to you. Breakfast is served from 7:00am until 10:00am and dinner from 5:30pm until 9:00pm.
Are you located in a walkable area?
It has been over 30 years since we first opened and since day one our guests have relaxed in the peace and tranquility of our location while loving the fact that they are only a five-minute walk from downtown Jackson.
Are the deck and courtyard year-round amenities?
All of our public areas — including the deck and courtyard — remain open year-round. Jackson’s seasons bring everything from below-zero winters to 90-degree summers, so there is always something to enjoy outside.
Should I rent a car?
We are happy to arrange transportation and tours for our guests, but we also welcome those who prefer to self-drive and explore the region at their own pace.